Sellers are able to choose their pick-up window. Pick-up windows vary based on the location of our buyers. We work hand in hand with both the buyer and seller to ensure pick-up happens during the agreed-upon timeframe. If pick-up does not go according to plan we have a team of agents standing by in order to maintain the highest level of customer satisfaction possible.

Never. Our buyers pay a fee for our services and it is never the responsibility of the seller to pay anything in order to sell their vehicle on our website.

We use advanced algorithms and buyer demand to calculate your real-time offer. Here are some of the variables used during the calculation process:
1. Previously completed sales with similar year make, and models.
2. Potential used part value. This is normally for vehicles that are 2009 or newer.
3. Scrap value. Scrap value is based on the weight of the vehicle along with our metals your vehicle contains.

Our initial offer will only stay valid for 24-hours. However, there are exceptions to every rule. If you need more time due to extenuating circumstances - we completely understand and, can almost always, accommodate.

If your name is not on the title you cannot legally sell us the car. You must be the legal owner in order for us to buy the vehicle from you.

However, we do run in to countless situations where the ownership was not properly transferred. This is no problem. We are networked with multiple notaries in most major metropolitan areas. Let us walk you through fixing that perplexing paperwork conundrum so you can sell your car the legal way.

We will not be able to purchase your car if there is an unsatisfied lien. If the title is not stamped showing any and all liens to be satisfactory then we will have to obtain at the time of pickup the original lien release given to you by the financial institution executing the lien.

We will not be able to purchase your car if there is an unsatisfied lien. If the title is not stamped showing any and all liens to be satisfactory then we will have to obtain at the time of pickup the original lien release given to you by the financial institution executing the lien.

Not necessarily. Just so long as you have already signed the title over, removed the license plate, personal belongings, and have arranged for someone to receive the payment on your behalf - you do not have to be there when our tow truck driver arrives. There are also circumstances where we can mail payment to the address requested.

Yes - we want to buy as many junk cars as we possibly can every single day. We understand the benefits to local communities financially and environmentally when junk cars are properly disposed of. That's why we buy all junk cars in any condition.

Without using a VIN decoder - the quickest way to find the year, make, and model of your car is to locate your insurance card. Unlike your title (only provides you the year and make) and your registration (also only provides you the year and make), your insurance card will give you a year, make, and model of your vehicle.

If your title has multiple owners listed; all listed owners must sign the title before a legal sale can occur. There are exceptions if the co-signer is deceased, or a Power of Attorney is present, but otherwise, all parties listed as owners of the vehicle must sign off to sell the vehicle